Optical Transceivers · Telecom Synchronization · Network Infrastructure · Custom Solutions
The APEX APX-SYNC300 is a data centre time synchronization system. It takes its reference from GPS and BeiDou and distributes time inside the building through PTP and NTP, so servers, storage systems, switches and management platforms all work from one traceable clock.
A modern data centre runs on records that have to line up. Application logs, database transactions, job schedules, security events and network telemetry are collected on different machines and later merged into a single timeline. If each machine adjusts its own clock against a public server, the merged timeline contains ordering errors that no amount of log tooling can repair, and the cause is nearly impossible to prove after the fact.
The APX-SYNC300 removes that variable. It locks to the satellite reference, disciplines its internal oscillator, and then serves the estate: PTP over Ethernet for equipment that needs tight time and phase, NTP and SNTP for the majority of servers and controllers, and 1PPS and 10MHz outputs for instruments and test equipment that expect a physical reference. A rooftop mounted antenna, cable and surge protection are supplied as a matched set, and the unit reports reference and synchronization status so a problem in the chain is visible before it reaches the applications.
It is used in enterprise and cloud data centres, in colocation halls, in AI and high performance computing clusters where distributed jobs need a shared time base, and in pairs of sites where the same timeline has to hold across a primary and a secondary hall.
| Specification | Detail |
|---|---|
| Part Number | APX-SYNC300 |
| Product Type | Data centre time synchronization system |
| GNSS Reference | GPS and BeiDou timing configurations |
| Network Time | NTP and SNTP for servers, storage and management systems |
| Packet Time | PTP over Ethernet for equipment that needs time and phase on the wire |
| Physical Outputs | 1PPS and 10MHz outputs for instruments and test equipment |
| Holdover | Internal oscillator disciplined to the satellite reference, holdover maintained when the reference is lost |
| Reference Inputs | GNSS antenna input, external reference input for a second source |
| Network Interfaces | Multiple Gigabit Ethernet ports |
| Redundancy | Reference priority with automatic switching, redundant power option |
| Management | Web interface, SNMP and alarm reporting |
| Antenna Set | GNSS antenna, low loss cable and surge protection supplied as one matched set |
| Configuration | Interfaces and profiles set for the site before shipment, configuration recorded |
| Application | Enterprise and cloud data centres, colocation halls, AI and HPC clusters |
| Mounting | Rack mount chassis |
| Compliance | CE, RoHS |
Gives application, database and security logs one ordered timeline, which is what incident review, audit and capacity analysis actually depend on.
Keeps the nodes of a distributed job inside a common time base, so job events, scheduler traces and accelerator telemetry can be correlated across the whole cluster.
Uses the same reference design in every hall, including sites with no satellite view of their own, by taking a second reference input from the site that has one.
Start with an inventory instead of a product number. Count how many devices need time, split that list into equipment that will take NTP and equipment that needs PTP, and note any instrument that expects a physical reference. The APX-SYNC300 is configured against that inventory, and the same form is then used for the next hall.
Plan the antenna and the fallback before installation. A rooftop or high level mounting point with a short run to the entry panel keeps the signal healthy, and where two halls are connected, the second unit should be set to take an external reference input rather than depend on its own antenna alone. Reference priority is configured so the intended order of fallback is the order that is actually used.
For wider installations the timing range covers the other roles: GNSS and NTP network time servers for smaller sites, PTP grandmaster clocks where phase must be generated for the transport path, and synchronization systems where a multi site deployment has to be planned and configured as one project.
The system serves standard NTP and SNTP clients and standard PTP equipment over Ethernet, plus discrete 1PPS and 10MHz consumers. Tell us the operating systems, the network equipment and the number of clients, and we confirm the interfaces, the polling capacity and the antenna set in one document so the site can be checked before the order is placed.
For log ordering and transaction sequence, network time served from a local traceable source is normally sufficient, and it is far more consistent than each machine polling an internet server. Equipment that needs tighter time and phase is served by PTP from the same unit.
That depends on the client count and the network design. Send us the device count and the switch layout and we confirm the interfaces and capacity in writing, rather than leaving you to estimate it.
The unit accepts a second reference input, so a hall without a satellite view can be referenced from the site that has one. Reference priority is configured so that fallback order is deliberate.
The antenna has to see the satellites, which in practice means roof level or higher. Site surveys usually settle it quickly, and the antenna, cable and surge protection are supplied as one matched set.
APEX is a communication technology brand focused on optical transceivers, telecom synchronization products, and network infrastructure equipment. We provide products and engineering support for telecom operators, data centers, mobile networks, and enterprise customers worldwide.
APEX GROUP is headquartered in Hong Kong, with our core team and supply chain operations based in China. We ship to customers across Asia, the Middle East, Europe, Africa, and the Americas.
We are a brand owner with deep engineering partnerships. We control product design, specification, quality validation, and supply chain management. Our products are built to our specifications by qualified manufacturing partners, and we handle all testing, coding, and quality assurance before shipment.
Yes. We code transceivers to match the host platform requirements of major switch and router vendors including Cisco, Juniper, Arista, HPE, Huawei, Nokia, and others. Tell us your platform model and required OS version, and we will ship modules that are recognized natively by your equipment.
Datasheets, compatibility matrices, and S-parameter reports are available for all standard products. Contact our sales team or visit the product pages on our website to request documentation.
Provide us with your switch make, model, and OS version. We code the transceiver firmware accordingly before shipment. If you are testing for the first time, we recommend ordering a sample unit to validate compatibility in your specific environment before placing a volume order.
Switch vendors occasionally introduce transceiver whitelisting in new OS releases. We track major platform updates and can provide recoded firmware matching the new OS requirements. Contact technical support if your existing APEX modules stop being recognized after a switch upgrade.
Contact our sales team by email, WhatsApp, or WeChat with your part number and quantity. We will confirm pricing, lead time, and shipping options. For first-time customers, we typically recommend starting with a sample order to validate compatibility before scaling to production volumes.
We ship via DHL, FedEx, and UPS for express delivery, typically 3-7 business days to most destinations. For volume orders, we also offer air freight and sea freight options. We can ship on your courier account or ours, and we handle all export documentation.
Sample orders start from 1-2 units for evaluation. For production orders, MOQ varies by product type, typically 10-50 units for standard transceivers. Contact us for specific product MOQs.
We accept wire transfer (T/T) as our standard payment method. For established customers, we can offer net-term payment arrangements. Contact our sales team to discuss payment terms.
All APEX products come with a 3-year standard warranty against manufacturing defects. We offer advance replacement for defective units, shipping the replacement before you return the failed unit to minimize downtime. For full details, visit our After-Sales Service page.
Contact us by email, WhatsApp, or WeChat. Describe your issue with as much detail as possible, including switch model, OS version, transceiver part number, and the problem you are seeing. Our support engineers will respond within one business day.
Yes, we strongly encourage sample testing. Order 1-2 units of each model you plan to deploy. Test them in your switches with your fiber plant and traffic load. Once validated, we can proceed with production quantities.
Yes. Many of our customers are telecom operators and government networks requiring 5-10 year supply continuity. We offer lifecycle management commitments with advance notification of any changes. See our Global Supply Chain page for details on long-term supply programs.