Optical Transceivers · Telecom Synchronization · Network Infrastructure · Custom Solutions
The APEX APX-SYNC500 is an industrial time synchronization system for plants and production sites. It gives controllers, drives, vision systems, line equipment and supervisory software the same time reference, so machine data and production records can be compared instead of merely collected.
Industrial data is rarely collected for its own sake. A quality deviation is traced back through the line, a stoppage is reconstructed from several controllers, a batch record is assembled from equipment that does not share a database. Each of those tasks needs timestamps from different machines to be in the same frame of reference. Where every device keeps its own clock, the reconstruction produces a sequence that looks plausible and is wrong.
The APX-SYNC500 provides that frame of reference. It locks to GPS and BeiDou where the site has a view of the sky, disciplines its internal oscillator, and serves the plant through NTP and SNTP for controllers and supervisory systems, PTP over Ethernet where tighter time is needed, and 1PPS and 10MHz outputs for measurement and test equipment. For sites where a satellite view is not practical, the unit accepts an external reference input and can be synchronized from a reference that is available elsewhere in the estate.
It is used on production and assembly lines, in process plants, in energy and utility industrial networks, and in facility and building systems where the same plant network also carries monitoring and metering equipment.
| Specification | Detail |
|---|---|
| Part Number | APX-SYNC500 |
| Product Type | Industrial time synchronization system |
| Network Time | NTP and SNTP for controllers, drives and plant servers |
| Packet Time | PTP over Ethernet where tighter time and phase are needed |
| Physical Outputs | 1PPS and 10MHz outputs for measurement, metering and test equipment |
| GNSS Reference | GPS and BeiDou timing configurations |
| External Reference | Input for a second reference source, used where the site has no usable satellite view |
| Holdover | Internal oscillator disciplined to the reference, holdover maintained through interruptions |
| Redundancy | Reference priority with automatic switching, redundant power option |
| Network Interfaces | Multiple Ethernet ports |
| Management | Web interface, SNMP and alarm reporting |
| Antenna Set | GNSS antenna, low loss cable and surge protection supplied as one matched set |
| Configuration | Interfaces and profiles set for the site before shipment, configuration recorded |
| Application | Production and assembly lines, process plants, utility industrial networks, facility systems |
| Mounting | Rack mount chassis |
| Compliance | CE, RoHS |
Aligns controllers, vision systems and line equipment so a quality deviation or a stoppage can be traced across the machines that took part in it.
Gives process control, metering and supervisory systems one time base for batch records and for correlation with laboratory and dispatch data.
Covers sites where energy monitoring, building systems and operational equipment share a network and where records from all of them are reviewed together.
Begin with the devices that produce records. List the controllers, drives, measurement devices and software systems whose timestamps end up in the same report, then note how each one takes time. The APX-SYNC500 is configured to that list, and the same configuration is repeated for each similar line so that a report from any line is comparable with the rest.
Decide the reference path deliberately. If the roof or a mast is available, the satellite reference is the simplest arrangement; where it is not, feed the unit from an external reference elsewhere in the estate and set the priority order explicitly. Network design matters too: time should be served over the plant network that the devices actually use, not over a separate network that nobody maintains.
Other requirements of the same project are covered elsewhere in the range: GNSS and NTP network time servers where only network time is required, PTP boundary and slave clocks where time has to be carried across several network segments, and synchronization systems where several sites are configured as one deployment.
The APX-SYNC500 serves standard NTP and SNTP clients, PTP equipment over Ethernet and discrete 1PPS and 10MHz consumers. Tell us the controller and drive types, the number of devices and whether a satellite view exists at the site, and we confirm the interfaces, the reference arrangement and the antenna set in one document.
Because records from different machines are compared with each other. Quality deviations, stoppage analysis and batch documentation all depend on timestamps that share a frame of reference.
Yes. The unit accepts an external reference input, so it can be synchronized from a reference that is available elsewhere and keeps the same time base for the plant network.
It depends on the client count and the network layout on site. Send us the device list and the switch arrangement and we confirm the interfaces and the expected load in writing.
Yes. Reference source, lock and holdover state are reported through the management interface, so a degraded reference shows up in monitoring rather than in a later investigation.
APEX is a communication technology brand focused on optical transceivers, telecom synchronization products, and network infrastructure equipment. We provide products and engineering support for telecom operators, data centers, mobile networks, and enterprise customers worldwide.
APEX GROUP is headquartered in Hong Kong, with our core team and supply chain operations based in China. We ship to customers across Asia, the Middle East, Europe, Africa, and the Americas.
We are a brand owner with deep engineering partnerships. We control product design, specification, quality validation, and supply chain management. Our products are built to our specifications by qualified manufacturing partners, and we handle all testing, coding, and quality assurance before shipment.
Yes. We code transceivers to match the host platform requirements of major switch and router vendors including Cisco, Juniper, Arista, HPE, Huawei, Nokia, and others. Tell us your platform model and required OS version, and we will ship modules that are recognized natively by your equipment.
Datasheets, compatibility matrices, and S-parameter reports are available for all standard products. Contact our sales team or visit the product pages on our website to request documentation.
Provide us with your switch make, model, and OS version. We code the transceiver firmware accordingly before shipment. If you are testing for the first time, we recommend ordering a sample unit to validate compatibility in your specific environment before placing a volume order.
Switch vendors occasionally introduce transceiver whitelisting in new OS releases. We track major platform updates and can provide recoded firmware matching the new OS requirements. Contact technical support if your existing APEX modules stop being recognized after a switch upgrade.
Contact our sales team by email, WhatsApp, or WeChat with your part number and quantity. We will confirm pricing, lead time, and shipping options. For first-time customers, we typically recommend starting with a sample order to validate compatibility before scaling to production volumes.
We ship via DHL, FedEx, and UPS for express delivery, typically 3-7 business days to most destinations. For volume orders, we also offer air freight and sea freight options. We can ship on your courier account or ours, and we handle all export documentation.
Sample orders start from 1-2 units for evaluation. For production orders, MOQ varies by product type, typically 10-50 units for standard transceivers. Contact us for specific product MOQs.
We accept wire transfer (T/T) as our standard payment method. For established customers, we can offer net-term payment arrangements. Contact our sales team to discuss payment terms.
All APEX products come with a 3-year standard warranty against manufacturing defects. We offer advance replacement for defective units, shipping the replacement before you return the failed unit to minimize downtime. For full details, visit our After-Sales Service page.
Contact us by email, WhatsApp, or WeChat. Describe your issue with as much detail as possible, including switch model, OS version, transceiver part number, and the problem you are seeing. Our support engineers will respond within one business day.
Yes, we strongly encourage sample testing. Order 1-2 units of each model you plan to deploy. Test them in your switches with your fiber plant and traffic load. Once validated, we can proceed with production quantities.
Yes. Many of our customers are telecom operators and government networks requiring 5-10 year supply continuity. We offer lifecycle management commitments with advance notification of any changes. See our Global Supply Chain page for details on long-term supply programs.